Privacy policy

Effective Date: [15/04/2023]

This Privacy Policy outlines how we at Luromi collects, uses, discloses, and protects the personal information of user who visit and make purchases on our store. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

• Information We Collect:
  We may collect the following types of personal information when you visit or make a purchase on our website

• Contact Information: Such as your name, email address, phone number, and shipping address.
• Payment Information: Such as credit card details or other payment methods.
• Account Information: If you create an account with us, we may collect and store your username and password.
• Purchase Information: Details about the products you purchase, including order history and transaction information.
• Communication Information: Any communications or inquiries you send to us.

2. Use of Personal Information: We may use the personal information collected from you for the following purposes:

• Processing and fulfilling your orders and providing customer support.
• Verifying your identity and processing payments.
• Sending you order confirmations, updates, and delivery notifications.
• Responding to your inquiries, requests, or comments.
• Analyzing and improving our store, products, and services.
• Customizing your experience and providing personalized recommendations.
• Sending you marketing communications, promotions, and newsletters (only with your explicit consent).
• Complying with legal obligations and protecting our rights and interests.

3. Data Security: We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security practices and protocols to ensure the confidentiality and integrity of your data.
4. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
5. We won’t disclose your personal information. We may ask you to give us consent in the following circumstances:

• With trusted third-party service providers who assist us in operating our store and providing our services.
• With shipping carriers and logistics partners to fulfill and deliver your orders.
• With legal authorities or regulatory bodies when required to comply with applicable laws, regulations, or legal processes.
• In connection with the sale, transfer, or reorganization of our business or assets.

We do not sell, rent, or share your personal information for marketing purposes without your explicit consent.

6. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
7. Children’s Privacy: Our website is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you believe that we may have collected personal information from a minor, please contact us immediately.
8. Your Rights: You have the right to access, update, correct, or delete the personal information we hold about you. You may also have the right to restrict or object to certain processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
9. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our store.

Cookie Policy

Effective Date: 15/04/2023

This Cookie Policy explains how Luromi uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies and other tracking technologies as described in this policy.

1. What are Cookies?

Cookies are small text files that are placed on your device (e.g., computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide a personalized browsing experience. Cookies enable the website to remember your actions and preferences (such as login information, language selection, and other display preferences) over a period of time, so you don’t have to re-enter them each time you visit or navigate different pages of the website.

2. Types of Cookies We Use:

2.1. Essential Cookies: These cookies are necessary for the functioning of our website and enable you to navigate and use its features. They are typically set in response to your actions, such as logging in or filling out forms. Without these cookies, certain functionalities of the website may not be available.

2.2. Analytical/Performance Cookies: We use these cookies to collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages from web pages. This information helps us improve the performance and user experience of our website.

2.3. Functionality Cookies: Functionality cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. These cookies may also be used to remember changes you have made to text size, fonts, and other customizable elements of the website.

2.4. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies may be set by us or by third-party advertising partners.

3. Third-Party Cookies:

Our website may include content and features from third parties, such as social media platforms and analytics providers. These third parties may use cookies and similar tracking technologies to collect information about your interactions with their content or services. We do not have control over the cookies used by these third parties and their use is subject to their respective privacy policies.

4. Managing Cookies:

4.1. Cookie Consent: By using our website, you consent to the placement of cookies on your device as described in this Cookie Policy. You can withdraw your consent at any time by deleting cookies from your browser and adjusting your browser settings to block the acceptance of cookies. However, please note that blocking or deleting cookies may impact your ability to access certain features of our website.

4.2. Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can usually find these settings in the “Options” or “Preferences” menu of your browser. Each browser may have slightly different procedures for managing cookies, so we recommend referring to the help section of your browser or visiting the browser’s website for more information.

5. Contact Us:

If you have any questions or concerns regarding our use of cookies or this Cookie Policy, please contact us at luromi.com. We will be happy to assist you and provide further clarification or assistance as needed.

Please note that this Cookie Policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or modifications.

Last updated: 15/04/2023